Dec 2023
Present
Present
ERASEL Digital Hub · Accra, Ghana
IT Support Assistant
I help users solve computer problems, support clients, manage equipment, and handle daily office tasks.
User supportProblem solvingClient service
Based in Accra, Ghana
Benedict Boamah Elikem
Aspiring Product Designer
I help turn user problems into simple digital experiences.
I use customer service, visual design, and basic coding to make useful products.
Designing withempathy.
01 / About me
About Me
I am an aspiring Product Designer with experience in IT support, customer service, and graphic design. I am also learning AI tools and front-end development.
I am studying Information Technology at the University of Ghana. My goal is to design products that are simple, useful, and easy for everyone to use.
2+Years supporting
users
users
2028BSc Information
Technology
Technology
AccraOpen to new
opportunities
opportunities
02 / Experience
Experience
My work has helped me listen, organise, communicate, and solve problems.
Sep 2023
Dec 2023
Dec 2023
OLIVES Mall · Kasoa, Ghana
Administrative Assistant
I managed data, documents, and daily tasks. This work improved my organisation and attention to detail.
Data entryDocumentationDaily operations
03 / Projects
Projects
Small projects that show how I think and solve problems.
AI / APPLICATION
01
AI Application
I built a working app with Google AI Studio. I tested the user flow and improved the main interactions.
User flow · Testing · Problem solvingCOMING SOON
Mobile app
redesign＋
redesign＋
02
Mobile App Redesign
A future project about simple navigation and clear user flows.
Coming soonCASE STUDY IN PROGRESS
010203
03
User Flow Study
A future project about how users move from a goal to a product action.
Coming soon04 / Skills & certifications
Skills & Certifications
Design & product skills
Graphic design
Photoshop · Illustrator · Canva
User empathy & customer service
Problem solving & clear thinking
AI tools & prompt writing
Basic front-end skills
HTML · CSS · JavaScript · React
Technical foundations
Key certifications
Generative AI LiteracyPrompt EngineeringProject Planning with AIPython Developer & IntermediateVibe CodingCritical Infrastructure ProtectionMicrosoft Office & Graphic Design
05 / Education
Education
Expected 2028
BSc Information Technology
University of Ghana
2023
WASSCE General Science
Sogakofe Senior High
06 / Let's connect
Contact Me
Have a project or an opportunity? Send me a message.